Question 1

Can I cancel anytime?

Accepted Answer

Yes. Monthly subscriptions can be canceled anytime. Annual plans are prepaid but save you money.

Question 2

What counts as a search?

Accepted Answer

Each time you run a new search in Tiger Finder, that's one search. Modifying filters on the same search doesn't count as a new search.

Question 3

What if I need more than 10 searches on the free plan?

Accepted Answer

You can upgrade to Tiger's Friend anytime to get unlimited searches. Your saved lists and data carry over automatically.

Question 4

Do you offer refunds?

Accepted Answer

We don't offer refunds, but you keep full access for the time you've paid for.

Question 5

Can I pay by invoice?

Accepted Answer

We only accept card payments via Stripe to keep pricing simple and accessible for everyone.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through Stripe.

Question 7

What happens to my saved lists if I cancel?

Accepted Answer

Your lists remain viewable and exportable, but you can't edit them or run searches until you resubscribe. We keep your data, so everything's there when you come back.

Question 8

Can multiple team members use one account?

Accepted Answer

Yes. The Tiger Team plan covers 3 team members with shared creator lists, and you can add more for $39/month each.

Question 9

I run campaigns occasionally, not every month. What should I do?

Accepted Answer

The monthly plan is perfect for you. Subscribe when you need to find creators, cancel when your campaign is done, and resubscribe next time. Your saved data will be there when you come back.

Simple & transparent pricing

Free

Tiger's Friend

Tiger Team

Trusted by top marketing teams

Frequently asked
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